Research

Retrospective 2019: Fraunhofer IAO

Retrospective 2019. The 2019 Fraunhofer IAO study examined AI in business practice and its effects on services and production.

Cover of the Fraunhofer IAO study on artificial intelligence in business practice.
Business study, original 2019 edition. Fraunhofer IAO / Fraunhofer Verlag (opens in a new tab)

Project or study in detail

The 2019 Fraunhofer IAO study examined AI in business practice and its effects on services and production. A survey of 309 companies provides a major part of its evidence. Alongside technical applications, it considers work, staffing, management and the conditions needed to introduce AI.

Hawk’s contribution

The study “Künstliche Intelligenz in der Unternehmenspraxis – Auswirkungen auf Dienstleistung und Produktion” (Artificial intelligence in business practice – effects on services and production) is based on a survey of 309 companies. Our solution for AI-supported staff and shift planning is included in it.

The original sources document the research project or publication at the time. This context connects the historical contribution with the questions facing today’s planning teams.

Sources and further reading

  1. Study on Fraunhofer-Publica (opens in a new tab)
  2. Fraunhofer IAO · 2019 · PDF (opens in a new tab)

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