Knowledge and insights

Knowledge on planning, work and agents.

Explainer articles, news and research from Hawk IVO: clearly written, backed by sources and available in nine languages.

Knowledge articles

Explained and backed by sources.

  • Agents

    Agent platforms compared: for users

    Compare agent platforms for users: task control, skills, approvals and operations, with vendor sources and clear research limits.

    Updated on October 26, 2026 · 3 min read

  • Agents

    Integrate Force or build your own platform?

    Integrate Hawk IVO Force or build your own platform? Compare white label, SSO, tenants, SDKs, operating effort and ongoing support.

    Updated on October 26, 2026 · 1 min read

  • Integration into software

    Embedding agents in your own software

    How software vendors embed agents with Hawk IVO Force and planning with Hawk IVO Scheduler in their product, and what an integration must clarify.

    Updated on October 25, 2026 · 4 min read

  • Research

    agileASSEMBLY research consortium

    What Hawk developed with IMS Gear and Diehl Metering in the BMBF research consortium agileASSEMBLY: partners, results, award and insights.

    Updated on October 20, 2026 · 3 min read

  • Research

    KI-ULTRA research project

    Introducing AI changes more than a technical application. Responsibilities, workflows, skills and participation need to fit together.

    Updated on October 20, 2026 · 2 min read

  • Research

    Patent pending: resource planning and simulation

    Hawk has filed a patent application for resource planning, simulation and control. An overview of the topic and its European and international direction.

    Updated on October 20, 2026 · 1 min read

  • Research

    SmartAIwork market study

    The SmartAIwork market study examines AI applications for administrative work.

    Updated on October 19, 2026 · 1 min read

  • Research

    TREND REPORT

    On 24 June 2019, TREND REPORT published an article about intelligent shift planning with AI.

    Updated on October 19, 2026 · 1 min read

  • Workforce and shift planning

    When Excel is no longer enough for shift planning

    How to recognize when Excel reaches its limits in shift planning, what a planning tool does differently and how a switch can work.

    Updated on October 19, 2026 · 6 min read

  • Agents

    What is an Agent Workforce?

    Agent Workforce refers to AI agents that take on tasks in a company. How it works with the Human Workforce, and who makes the decisions.

    Updated on October 18, 2026 · 3 min read

News

What is happening at Hawk IVO.

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Research

Projects and studies

For years, we have been working in research projects on shift planning, work organization and the introduction of AI. Here you will find the projects and studies with their original sources.

  1. 2023–2026

    agileASSEMBLY research consortium

    Historical agileASSEMBLY graphic with group photograph, project mark, funding and participating organisations.
    Complete historical agileASSEMBLY project overview. agileASSEMBLY (opens in a new tab)

    Read article →

    As a partner in the BMBF research consortium agileASSEMBLY, we worked on agile shift planning and adaptable staff capacities. Together with Fraunhofer, RWTH Aachen and other partners, the project addressed the late phases of product development, from assembly to commissioning.

  2. 2020–2025

    Demonstrator in the Fraunhofer IAO Future Work Lab

    Historical Future Work Lab graphic with laboratory photograph, photo credit, funding and organisation marks.
    Complete historical Future Work Lab project overview. © Ludmilla Parsyak, Fraunhofer IAO (opens in a new tab)

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    A browser-based demonstrator showed AI-supported shift planning: it proposed staffing assignments and involved employees via an app.

  3. 2021–2022

    KI-ULTRA research project

    Historical KI-ULTRA project graphic showing funding information and participating organisations.
    Complete historical project overview; organisation marks in their research context at the time. KI-ULTRA / Hawk IVO GmbH (opens in a new tab)

    Read article →

    Hawk participated in KI-ULTRA with workforce and shift planning as its application context. In the KI-ULTRA project, funded by the KI-Observatorium (AI Observatory), Fraunhofer IAO, the University of Stuttgart and company labs examined transformation processes for introducing AI. The project produced guidelines and an evaluation toolkit.

  4. 2021

    SmartAIwork market study

    Cover of the SmartAIwork market study on AI applications for administrative work.
    Market study, original 2021 edition. SmartAIwork / Fraunhofer IAO (opens in a new tab)

    Read article →

    Volume 6 of the study series “KI-Anwendungen für die Sachbearbeitung” (AI applications for clerical work) by the BMBF joint project SmartAIwork compares 27 AI solutions. Our planning solution is included in it.

  5. 2019

    Fraunhofer IAO study on AI in business practice

    Cover of the Fraunhofer IAO study on artificial intelligence in business practice.
    Business study, original 2019 edition. Fraunhofer IAO / Fraunhofer Verlag (opens in a new tab)

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    The study “Künstliche Intelligenz in der Unternehmenspraxis – Auswirkungen auf Dienstleistung und Produktion” (Artificial intelligence in business practice – effects on services and production) is based on a survey of 309 companies. Our solution for AI-supported staff and shift planning is included in it.

  6. 2019

    Trend Report “Wie Algorithmen unser Leben verändern” (How algorithms are changing our lives)

    Cover of the June 2019 TREND REPORT issue on how algorithms change our lives.
    Historical issue from June 2019. TREND REPORT (opens in a new tab)

    Read article →

    The Trend Report from June 2019 presents intelligent shift planning with AI, including our solution for flexibility when demand fluctuates and for planning staff costs.

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