For your software product
Your team develops the features that distinguish your product. Force supplies the agent platform behind them, from customer provisioning and login to individual experts, operations, consumption and support. You can build on that infrastructure directly.
Connect OIDC/SSO to your existing login. Map users and customer tenants explicitly, retaining permissions through business actions.
Provision customer tenants through the ISV API, manage users and keep personal contexts separate. A shared platform supports your offering across customers.
Widget, JavaScript, React and headless access for your UI. Connect permitted application context with your business actions.
Programmatic integration, automation and administration. Control platform capabilities through published interfaces and permitted operations.
Configure agents, skills, knowledge, tools, models, permissions, call limits and budgets. Your product defines customer experience, business logic and allowed actions.
Customers configure experts with their knowledge and working methods. Reuse approved agent and skill templates and adapt them to individual customer needs.
Oversee agents, runs, status, errors and consumption. Trace model calls by agent, time, input/output tokens and cost; grant targeted support access.
Connect Amazon Bedrock, Google Gemini/Vertex AI and Microsoft Azure through existing provider paths. Use common models from one catalog rather than maintaining separate product integrations.
We operate data storage and servers, monitor the platform and manage event-driven and scheduled jobs. Backups, recovery and design for high availability form part of the agreed operations. We define load profiles, regions and service levels explicitly.
Tenant permissions, logs and controlled data access support GDPR-compliant use. Define EU operations, model regions, processing terms, retention and deletion for your offering.
You develop your product and meet your customers’ needs. We handle data storage, server operations, monitoring, maintenance and job management, from events to recurring execution. We design for high availability and resilience within the agreed operating profile. Your team focuses on product capabilities and customer experience.
Integration benefits
Your team develops the features that distinguish your product. Force supplies the agent platform behind them, from customer provisioning and login to individual experts, operations, consumption and support. You can build on that infrastructure directly.
You develop your product and meet your customers’ needs. We handle data storage, server operations, monitoring, maintenance and job management, from events to recurring execution. We design for high availability and resilience within the agreed operating profile. Your team focuses on product capabilities and customer experience.
Placeholder: an approved real product view will follow.
The foundation
Maintain a capability in one place. Other skills reference it and multiple agents use the connected knowledge, so proven practices need not be rewritten for each agent.
Shared base skill
Write to your guidelines
These skills reference the base
Multiple agents use the skills
Versions · approved sources · permissions per agent and tenant
Plug and play as an integration approach
Choose a widget, React or headless integration and connect authentication and permitted actions.
Create tenants and users by API, map identities and provide personal contexts.
Start with two test customers, check allowed and denied actions, then reuse the integration for more customers.
Possible integration scenario
A user wants to change a booking. The agent uses personal context, checks availability and rules through your APIs and prepares a permitted change. Your system commits it only after the required confirmation.
The result returns to your product. Another customer uses the same skill with their own rules and permissions. The complete workflow is verified with your APIs in a pilot.
Licensing and support
We agree on licensing, support, updates and delivery based on the reviewed use case. A quote is available on request.
In practice
The AI assistant on this website is embedded via the Hawk IVO Force Assistance SDK. It only loads once it has been explicitly started.
In-house use · Software
We use Hawk IVO Scheduler, Hawk IVO Force and Hawk IVO Plan within our own company. One publicly visible example is this website’s AI assistant on Hawk IVO Force. It only loads after the chat is explicitly started.
Hawk IVO Force
Hawk IVO Plan
Hawk IVO SchedulerEmbedding agents in your own software
What an integration needs to clarify and how responsibility is allocated.
Read the articleISO/IEC 27001:2022
Our information security management system is certified for the development and sales of our SaaS solutions for staff and production planning.
Security and ISO 27001Decision guide
Compare the full product and operating scope. A working first agent is a starting point; your customer offering also needs identities, tenants, administration, models, support and dependable operations. Force supplies these as one connected system.
Compare the full product and operating scope. A working first agent is a starting point; your customer offering also needs identities, tenants, administration, models, support and dependable operations. Force supplies these as one connected system.
Decision guide
Include development, infrastructure, model connections, identity, tenant administration, monitoring, on-call response and long-term maintenance in a build estimate. With Force, compare agreed platform scope, usage, business integration and support. Your team can focus on customer requests and product differentiation.
Connect OIDC/SSO to your existing login. Map users and customer tenants explicitly, retaining permissions through business actions.
Provision customer tenants through the ISV API, manage users and keep personal contexts separate. A shared platform supports your offering across customers.
Widget, JavaScript, React and headless access for your UI. Connect permitted application context with your business actions.
Programmatic integration, automation and administration. Control platform capabilities through published interfaces and permitted operations.
Configure agents, skills, knowledge, tools, models, permissions, call limits and budgets. Your product defines customer experience, business logic and allowed actions.
Oversee agents, runs, status, errors and consumption. Trace model calls by agent, time, input/output tokens and cost; grant targeted support access.
We operate data storage and servers, monitor the platform and manage event-driven and scheduled jobs. Backups, recovery and design for high availability form part of the agreed operations. We define load profiles, regions and service levels explicitly.
Technical discussion
We will discuss your product plans, your target environment and the right integration case.
Questions about Hawk IVO, our products or this page? The assistant answers right away, takes the page you are viewing into account and suggests matching knowledge articles.
You are chatting with an AI. Answers may contain errors and are not binding. The chat is loaded from our Hawk IVO Force platform only when you start it. The assistant receives your messages and learns which page and section you have open. It does not receive what you type into form fields. Please do not enter sensitive data. Voice input is optional: the microphone is only used if you tap it in the chat and allow it in your browser. The recording is converted into text and then deleted. Privacy information on the assistant
The assistant wants to run an action
