In brief
Integrate Hawk IVO Force or build your own platform? Compare white label, SSO, tenants, SDKs, operating effort and ongoing support.
Hawk IVO Force: Integrate white label. Keep control.
Integrate a white-label agent platform through SDK and API. SSO, tenants, user contexts, dashboards, models and operational controls already work together. We handle platform operations while you keep developing your product for your customers.
Your team develops the features that distinguish your product. Force supplies the agent platform behind them, from customer provisioning and login to individual experts, operations, consumption and support. You can build on that infrastructure directly.
You focus on your product. We provide the agents.
You develop your product and meet your customers’ needs. We handle data storage, server operations, monitoring, maintenance and job management, from events to recurring execution. We design for high availability and resilience within the agreed operating profile. Your team focuses on product capabilities and customer experience.
Integrate Force or build your own platform?
Compare the full product and operating scope. A working first agent is a starting point; your customer offering also needs identities, tenants, administration, models, support and dependable operations. Force supplies these as one connected system.
Product and architecture snapshot: 25 October 2026. Building in-house describes responsibilities, not measured team size, cost or delivery time. Scope, access, regions, availability and service levels follow the agreed integration and operating profile.
| What your customer offering needs | Integrate Hawk IVO Force | Build and operate it yourself |
|---|---|---|
| SSO and existing identities | Connect OIDC/SSO to your existing login. Map users and customer tenants explicitly, retaining permissions through business actions. | Build, secure and maintain identity integration, token lifecycle, tenant mapping and access revocation. |
| Tenants and user contexts | Provision customer tenants through the ISV API, manage users and keep personal contexts separate. A shared platform supports your offering across customers. | Develop provisioning, isolation, roles, personal contexts and the complete customer lifecycle as your own platform capabilities. |
| SDKs for your interface | Widget, JavaScript, React and headless access for your UI. Connect permitted application context with your business actions. | Build and maintain embedding, context transfer, sessions, file processing and compatible SDK versions. |
| API, CLI and MCP | Programmatic integration, automation and administration. Control platform capabilities through published interfaces and permitted operations. | Provide interfaces, tools, authentication, discovery, versioning and consistent permissions across all access paths. |
| Configuration and product control | Configure agents, skills, knowledge, tools, models, permissions, call limits and budgets. Your product defines customer experience, business logic and allowed actions. | Develop configuration, administration, change validation and consistent execution, maintaining them across releases. |
| Create and duplicate customer experts | Customers configure experts with their knowledge and working methods. Reuse approved agent and skill templates and adapt them to individual customer needs. | Implement retrieval, skill dependencies, templates, versions and safe reuse without other customers’ data. |
| Dashboards, oversight and support | Oversee agents, runs, status, errors and consumption. Trace model calls by agent, time, input/output tokens and cost; grant targeted support access. | Build and operate monitoring, diagnostics, usage ledgers, dashboards, support tools and access boundaries. |
| Bedrock, Gemini and Azure | Connect Amazon Bedrock, Google Gemini/Vertex AI and Microsoft Azure through existing provider paths. Use common models from one catalog rather than maintaining separate product integrations. | Maintain provider adapters, model changes, authentication, regions, quotas, usage data and evolving APIs for each connection. |
| Platform operations, data storage and jobs | We operate data storage and servers, monitor the platform and manage event-driven and scheduled jobs. Backups, recovery and design for high availability form part of the agreed operations. We define load profiles, regions and service levels explicitly. | Organize hosting, scaling, resilience, on-call response, backups, recovery, maintenance and releases. |
| Privacy and governance | Tenant permissions, logs and controlled data access support GDPR-compliant use. Define EU operations, model regions, processing terms, retention and deletion for your offering. | Develop and operate safeguards, data flows, permissions, evidence, retention and deletion consistently across the system. |
| Offering | Vendor-described focus | What to evaluate for your situation |
|---|---|---|
| Hawk IVO Force | Integrate a white-label agent platform through SDK and API. SSO, tenants, user contexts, dashboards, models and operational controls already work together. We handle platform operations while you keep developing your product for your customers. | You develop your product and meet your customers’ needs. We handle data storage, server operations, monitoring, maintenance and job management, from events to recurring execution. We design for high availability and resilience within the agreed operating profile. Your team focuses on product capabilities and customer experience. |
| In-house development and platform operations | You own development, integration and ongoing maintenance of every platform component, including security, providers, operations, support, releases and customer-specific extensions. | Organize hosting, scaling, resilience, on-call response, backups, recovery, maintenance and releases. |
Account for the entire platform.
Include development, infrastructure, model connections, identity, tenant administration, monitoring, on-call response and long-term maintenance in a build estimate. With Force, compare agreed platform scope, usage, business integration and support. Your team can focus on customer requests and product differentiation.
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