Use case · Manufacturing · Aviation · Logistics · Healthcare

Involving employees: shift swaps and self-organization

Employees see their shift schedule, request absences and choose tasks themselves, within the framework that planning sets.

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Desired outcome

When employees can see and help shape their own plan, not every change falls to the planners. For this, Hawk IVO Plan offers a mobile app and shift swaps. At IMS Gear, employees chose their own tasks on a digital planning board, and the software checked their qualifications.

Situation and role

For terminal users and time management teams.

Short-notice changes often end up with just a few planners: calls, notes and messages about who can swap and who needs time off. Employees don't always see their current plan where they work.

Requirements and integrations

Self-organization needs up-to-date data on orders and qualifications, a simple interface for the team and named people responsible for clarifying deviations.

Your decisions

Your team sets the rules and confirms business decisions. Responsibilities and approvals are agreed for your workflow.

How to get started

We discuss your task, required data and systems, and demonstrate the relevant workflow.

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Starting point

Short-notice changes often end up with just a few planners: calls, notes and messages about who can swap and who needs time off. Employees don’t always see their current plan where they work.

Teams can handle a lot themselves if they know the framework: which tasks are pending, which qualifications are needed and which rules apply.

How Hawk IVO helps

  • Mobile app: Employees see their shift schedule, submit absence requests and use the chat.
  • Shift swaps: Swap requests go through the software instead of word of mouth and paper notes.
  • Approvals: Absence requests reach the people responsible through approval processes.
  • Self-organization within a framework: In the work interface of Hawk IVO Plan, teams choose tasks themselves, while planning sets the orders, qualification requirements, rules and capacities.

Documented scope

In the BMBF research consortium agileASSEMBLY, Hawk and IMS Gear tested a digital planning board in assembly where employees choose their own tasks and the software checks qualifications in the background. A pilot group of 40 employees trialed it, the project received an award in 2025, and building blocks from it are now part of Hawk IVO Plan.

Prerequisites

Self-organization needs up-to-date data on orders and qualifications, a simple interface for the team and named people responsible for clarifying deviations.

Does this use case fit your task?

In a conversation, we show you how Hawk IVO works on it in your operations.

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Products used

Evidence from practice