Use case · Manufacturing · Aviation · Logistics · Healthcare

Shift planning in multi-shift operations

Plan shifts in 24/7 operations according to rules, qualifications and absences instead of reconciling spreadsheets by hand: how Hawk IVO Plan helps.

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Desired outcome

In multi-shift operations, the shift system, qualifications, absences and rules have to fit together every day. Hawk IVO Plan plans the shifts according to these requirements and shows the current plan. At OXEA's Werk Ruhrchemie site, this planning is the foundation of plant safety.

Situation and role

For terminal users and time management teams.

Where work goes on around the clock, the shift plan is more than a list of names. Every shift needs enough employees with the right qualifications. Vacations, illness and training change the situation constantly. On top of that come rules from the shift system, working time regulations and works agreements.

Requirements and integrations

To get started, you need the shift system, the areas with their requirements and your employees' qualifications. Master data can be imported from SAP and other ERP systems.

Your decisions

Your team sets the rules and confirms business decisions. Responsibilities and approvals are agreed for your workflow.

How to get started

We discuss your task, required data and systems, and demonstrate the relevant workflow.

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Starting point

Where work goes on around the clock, the shift plan is more than a list of names. Every shift needs enough employees with the right qualifications. Vacations, illness and training change the situation constantly. On top of that come rules from the shift system, working time regulations and works agreements.

As long as a small team plans within a stable shift system, a spreadsheet is often enough. Once several areas, qualifications and short-notice changes come together, the quality of the plan depends on the diligence of individuals.

How Hawk IVO helps

  • Shift system and requirements: Hawk IVO Plan maps shift system groups and the shift requirements for each area and assigns employees automatically.
  • Qualifications: The qualification matrix shows who is allowed to perform which activity; planning takes this into account when filling shifts.
  • Absences: Vacation requests, absence types and the plant calendar feed directly into the plan.
  • Same-day changes: Shifts can be adjusted by drag and drop, shift swaps are part of planning, and employees see their current shift schedule in the mobile app.
  • Visibility: Hawk IVO Plan shows planners and teams the current plan for their role.

The software proposes a staffing plan; the decision stays with the people responsible.

Documented scope

At OXEA’s Werk Ruhrchemie site in Oberhausen, the plant plans its shifts with Hawk IVO Plan instead of in isolated Excel spreadsheets. The software matches the requirements of the facilities with employees’ valid qualifications and certificates and is used in several areas of the plant.

Prerequisites

To get started, you need the shift system, the areas with their requirements and your employees’ qualifications. Master data can be imported from SAP and other ERP systems.

Does this use case fit your task?

In a conversation, we show you how Hawk IVO works on it in your operations.

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Products used

Evidence from practice